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Kevin Dutton

Incorporación 30 jul 2024

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Última actividad 14 ago 2024

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Última actividad de Kevin Dutton

Kevin Dutton hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I'd be interested in a solution to this as well.  Our “calculated priority” is based upon Impact and Urgency, with allowed values of High, Medium, Low.  Having the view sort based upon the Group by in alphabetical order is not helpful (High, Low, Medium or Medium, Low, High).

Ver comentario · Publicado 14 ago 2024 · Kevin Dutton

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Kevin Dutton hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+1 for us as well.  We'd like to capture this information on each ticket for reporting (which team, department is submitting).

Ver comentario · Publicado 30 jul 2024 · Kevin Dutton

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