I just realized the new brand has Copenhagen v4.1.0, while the previous one is at Copenhagen v3.3.0. 

Do you know how we might be able to get similar code for the 4.1 version, or perhaps how to set up the new brand with an older version of Copenhagen?

I created the brand and help center that this form is connected to within the last couple of weeks and have noticed that its new_request_page.hbs and document_head.hbs are significantly different from my other brands. The others look similar to your screenshots, however this new brand's new request page code looks like this and unfortunately isn't responding correctly to the code you provided.

I removed the "wysiwyg: true," line from the new request page as well during testing.

When I attempt to update the page to look similar to my other brands, I'm prompted with “request_form does not exist”.
 

Hi all, 

Hoping to get some help with hiding and auto-filling the subject and description fields for a single form. I had gotten it working on a previous form but mirroring the changes isn't giving me any results. Currently testing this code and it doesn't seem to be working properly:
 

I've also tried some of the other solutions that have been given in this article without any luck. 

Also, what would the tag for editing the subject line disclaimer be? I see that the description is #request_description_hint, I'm hoping to do something similar with the subject field as well for these forms.

Thanks!

Thanks all! I'm working on trying out the code solution and had a quick question. Will the generic description within the fields section overwrite the script.js code? I've added the code to the script.js for the newly onboarded team's brand but it doesn't appear to be updating correctly. This team's brand currently only has the one form associated with them.

Thank you for all your help!

We've recently onboarded a new team to Zendesk and they have their own brand and form, though the disclaimers from our other forms is appearing on the new one. The disclaimers have nothing to do with the newly onboarded team so I want to get it updated to either be more generic, or have it form-specific. I can't find where it's located to edit it and was wondering if anyone might have some pointers. I've checked the script.js and style.css files for each of the brands that we have in Zendesk with no luck.