貴一 徳永

I am also having the same problem, what should I do?

I'm trying to upload an app to the Zendesk Marketplace. I've fixed all other errors (image size, etc, manifest file).  When I try to upload, I get the following error: 

1 error must be addressed before proceeding
Error: Something went wrong when trying to validate your app. Please try again or contact Zendesk Support:

Also, there's a toast message in the upper-right corner that says "Unexpected Token T. resource... not a valid JSON".

Could you help me figure out what is going on? Thanks!

When I run "zcli apps:package" in the command prompt in the root directory of the app, the following error is displayed.

»   Error: AxiosError: Request failed with status code 500

Although an error occurred, a zip file was created in the tmp folder, 
and when I tried to upload the app using "zendesk developers", the following error was displayed:

» The task failed because of an error: invalid byte sequence in UTF-8

» 1 error must be addressed before proceeding
  Error: Something went wrong when trying to validate your app. Please try again or contact Zendesk Support:
 

I'll also post the manifest file.

{
 "name": "***",
 "author": {
   "name": "***",
   "email": "***",
   "url": "***"
 },
 "defaultLocale": "en",
 "private": false,
 "location": {
   "support": {
     "ticket_sidebar": {
       "url": "assets/HTML/iframe.html",
       "flexible": true
     }
   }
 },
 "version": "1.0.1",
 "frameworkVersion": "2.0"
}

アプリのルートディレクトリのコマンドプロンプトで「zcli apps:package」を実行すると、次のエラーが表示されます。
 

»   Error: AxiosError: Request failed with status code 500

エラーは発生しましたが、tmpフォルダ内にzipファイルが作成されましたが、  「zendesk Developers」を使用してアプリをアップロードしようとすると、次のエラーが表示されました。

» The task failed because of an error: invalid byte sequence in UTF-8

» 1 error must be addressed before proceeding
  Error: Something went wrong when trying to validate your app. Please try again or contact Zendesk Support:
 

マニフェストファイルも載せておきます。

{
 "name": "***",
 "author": {
   "name": "***",
   "email": "***",
   "url": "***"
 },
 "defaultLocale": "en",
 "private": false,
 "location": {
   "support": {
     "ticket_sidebar": {
       "url": "assets/HTML/iframe.html",
       "flexible": true
     }
   }
 },
 "version": "1.0.1",
 "frameworkVersion": "2.0"
}

When I run "zcli apps:package" in the command prompt in the root directory of the app, the following error is displayed.

»   Error: AxiosError: Request failed with status code 500

Although an error occurred, a zip file was created in the tmp folder, 
and when I tried to upload the app using "zendesk developers", the following error was displayed:

» The task failed because of an error: invalid byte sequence in UTF-8

» 1 error must be addressed before proceeding
  Error: Something went wrong when trying to validate your app. Please try again or contact Zendesk Support:
 

I'll also post the manifest file.

{
 "name": "***",
 "author": {
   "name": "***",
   "email": "***",
   "url": "***"
 },
 "defaultLocale": "en",
 "private": false,
 "location": {
   "support": {
     "ticket_sidebar": {
       "url": "assets/HTML/iframe.html",
       "flexible": true
     }
   }
 },
 "version": "1.0.1",
 "frameworkVersion": "2.0"
}

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https://support.zendesk.com/hc/ja/articles/6248899281946

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