Akshat Agarwal

{"status":{"code":1,"message":"{\"readyState\":4,\"responseText\":\"upstream connect error or disconnect/reset before headers. reset reason: connection termination\",\"status\":503,\"statusText\":\"error\"}"}}


I am hitting POST api call through Zendesk secure settings and getting 503. Is this a Zendesk side error?….I have verified my endpoint and it works fine

Can i add a ticket attachment using my private app just like i add comment using zaf client

client.invoke('ticket.comment.appendText', testText)

Is there a property in ticket node that allows me to add a attachment to the ticket without sending an actual reply e.g. 

client.invoke('ticket.comment.addAttachment', [{contentUrl: "https://_subdomain_/attachments/token/TOKEN/?name=order_issue.pdf",contentType: 'application/pdf',

HI, I am also looking for a similar solution. Have you found a way to do so?