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Maxime Wozny
Incorporación 07 nov 2023
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Última actividad 17 dic 2024
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Última actividad de Maxime Wozny
Maxime Wozny hizo un comentario,
Today we are forced to print pages to PDF using the preview mode.
Sadly you added a watermark (div id live-preview-container) that hides a part of the article that we are printing to PDF.
Releasing this feature would be super helpful for those who need to review the articles and cannot have access to Guide.
Ver comentario · Publicado 17 dic 2024 · Maxime Wozny
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Maxime Wozny hizo un comentario,
Once you are authenticated (with JWT) within the messaging widget, are you considered authenticated on the Zendesk Guide Help Center too ?
My use case : Our bot answers to authenticated clients, displaying them restricted articles (only visible to users that are authenticated in Zendesk Guide). If the user does not find anything useful, we ask details to create a ticket. Currently we manage to have the ticket, but not display the restricted article (it redirects to the authentication page of Guide).
Ver comentario · Publicado 25 jul 2024 · Maxime Wozny
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Maxime Wozny hizo un comentario,
Is the conversation bot able to know on which page (URL) of the product you are and exploit that info to display articles ? (Like “contextual help” used to do for web widget classic)
Ver comentario · Publicado 20 jun 2024 · Maxime Wozny
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