Búsquedas recientes


No hay búsquedas recientes

Maxime Wozny's Avatar

Maxime Wozny

Incorporación 07 nov 2023

·

Última actividad 17 dic 2024

Seguimientos

0

Seguidores

0

Actividad total

12

Votos

3

Suscripciones

6

RESUMEN DE LA ACTIVIDAD

Última actividad de Maxime Wozny

Maxime Wozny hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Today we are forced to print pages to PDF using the preview mode.

Sadly you added a watermark (div id live-preview-container) that hides a part of the article that we are printing to PDF.

Releasing this feature would be super helpful for those who need to review the articles and cannot have access to Guide.

Ver comentario · Publicado 17 dic 2024 · Maxime Wozny

0

Seguidores

0

Votos

0

Comentarios


Maxime Wozny hizo un comentario,

ComentarioUsing legacy AI agent functionality

Once you are authenticated (with JWT) within the messaging widget, are you considered authenticated on the Zendesk Guide Help Center too ?

My use case : Our bot answers to authenticated clients, displaying them restricted articles (only visible to users that are authenticated in Zendesk Guide). If the user does not find anything useful, we ask details to create a ticket. Currently we manage to have the ticket, but not display the restricted article (it redirects to the authentication page of Guide).

Ver comentario · Publicado 25 jul 2024 · Maxime Wozny

0

Seguidores

0

Votos

0

Comentarios


Maxime Wozny hizo un comentario,

ComentarioUsing legacy AI agent functionality

Is the conversation bot able to know on which page (URL) of the product you are and exploit that info to display articles ? (Like “contextual help” used to do for web widget classic)

Ver comentario · Publicado 20 jun 2024 · Maxime Wozny

0

Seguidores

3

Votos

0

Comentarios