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Andres
Incorporación 12 nov 2023
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Última actividad 04 dic 2024
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Andres hizo un comentario,
We need this too, it's crazy you just lose user info when you merge!!
Ver comentario · Publicado 10 oct 2024 · Andres
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Hi Ivan Miquiabas - have you had a change to look into this? Thanks
Ver comentario · Publicado 02 may 2024 · Andres
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Ivan Miquiabas this is from the organization view
Ver comentario · Publicado 27 abr 2024 · Andres
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How does the “related” tab is the organizations view work / what does it do?
Ver comentario · Publicado 26 abr 2024 · Andres
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Thanks for the update @... - looking forward to it.
Ver comentario · Publicado 20 mar 2024 · Andres
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Side convos can include external email addresses
Ver comentario · Publicado 23 feb 2024 · Andres
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Andres hizo un comentario,
Thank you Brandon (729 Test) - pasting it into excel is a good trick, but all the ticket info just goes into one row, which isn't all that useful, I'm sure there are formulas to look for commas and put into a new cell but it just seems like so much extra work for such basic functionality.
Anyway I managed to pull all my ticket info in an excel file, so that has email address so I'm good, I just don't understand how simple things like this are just ignored, looking at this thread people have been asking for this for years.
Anyway I appreciate your suggestion, thanks!
Ver comentario · Publicado 16 feb 2024 · Andres
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Why is it so hard to get our customer's email address? I don't know what to do with a json file, I just want the email addresses, is this at all possible?
Ver comentario · Publicado 16 feb 2024 · Andres
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Here's a request for that - https://support.zendesk.com/hc/en-us/community/posts/6744757581210-Allowing-users-to-provide-USER-information-on-forms
Ver comentario · Publicado 14 feb 2024 · Andres
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Jakub oh boy, this looks complicated ... I will give it a shot when I have some time to dedicate to this, (I don't understand how anyone can use the forms wo collecting user info ...) but appreciate the help.. ty
Ver comentario · Publicado 14 feb 2024 · Andres
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