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Wilman Andres Joa's Avatar

Wilman Andres Joa

Incorporación 28 dic 2023

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Última actividad 28 dic 2023

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RESUMEN DE LA ACTIVIDAD

Última actividad de Wilman Andres Joa

Wilman Andres Joa hizo un comentario,

ComentarioTicket management
Agent guide

Hi, 

I made a report to calculate Ticket Updates handling time by tags while using the formula above and I can see the time entries on each ticket that was worked on but the report is giving me a blank value in some of these tickets that were worked on, what could be causing this?

Ver comentario · Publicado 28 dic 2023 · Wilman Andres Joa

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