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Richard Frey
Incorporación 16 nov 2023
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Última actividad 16 nov 2023
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Richard Frey hizo un comentario,
Just switch my organization to Zendesk from Zoho after being a previous Zendesk Admin in a previous company... searched around for about 2 hours trying to find the layout option to reverse this order.
If this is only for Enterprise, it is a feature that will cost my Support Engineers on average 2-3 minutes through the life of each ticket they work. That's A LOT wasted on scrolling through comments. Quite baffled this wasn't added in to the agent workspace nonsense.
Ver comentario · Publicado 16 nov 2023 · Richard Frey
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