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Sylvia Chow's Avatar

Sylvia Chow

Incorporación 29 may 2024

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Última actividad 14 ene 2025

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Última actividad de Sylvia Chow

Sylvia Chow hizo un comentario,

Comentario de la comunidad Q&A - Chat, messaging, and widgets

We also have a web widget installed on a website where users are being authenticated. Around 80-90% of tickets currently generated from the web widget are from people who open it up to take a look but do not send a message as they don't actually need assistance. Is adding a bot and using a bot flow the only option to stop auto-creation of tickets when the web widget is opened?

Ver comentario · Publicado 14 ene 2025 · Sylvia Chow

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