Búsquedas recientes
No hay búsquedas recientes

Geoff Ludwig
Incorporación 01 feb 2024
·
Última actividad 07 ene 2025
Seguimientos
0
Seguidores
0
Actividad total
47
Votos
11
Suscripciones
11
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Geoff Ludwig
Geoff Ludwig hizo un comentario,
Thanks Destiny !!
Ver comentario · Publicado 07 ene 2025 · Geoff Ludwig
0
Seguidores
0
Votos
0
Comentarios
Geoff Ludwig hizo un comentario,
Thank you Heather and Audrey - problem has been resolved!
Ver comentario · Publicado 23 oct 2024 · Geoff Ludwig
0
Seguidores
0
Votos
0
Comentarios
Geoff Ludwig creó una publicación,
Howdy all!
I am trying to add the {{ticket.title}} in the Subject line of the automated Notify by email > Ticket Requester.

But…. everytime I do this is what the End User sees when they receive the email.

Any ideas how to get rid of the “Disclaimer… ” ?
Thanks!
Editado 21 oct 2024 · Geoff Ludwig
0
Seguidores
3
Votos
4
Comentarios
Geoff Ludwig hizo un comentario,
No one ? :(
Ver comentario · Publicado 20 sept 2024 · Geoff Ludwig
0
Seguidores
0
Votos
0
Comentarios
Geoff Ludwig creó una publicación,
Hello all!
Our company has been using Zendesk for almost 9 months now and it's working great. The next step of my journey is to start adding the asset tag (serial number of laptop/PC) to each ticket.
With our previous ticketing system everything was tied to Active Directory so when a ticket was created, it would pull in the Name, userID, email and Asset tag assigned to that employee.
Is this possible within Zendesk? The previous ticketing system we used was BMC Footprints which was very outdated - but still had this ability.
Thanks
Publicado 13 sept 2024 · Geoff Ludwig
0
Seguidores
2
Votos
3
Comentarios
Geoff Ludwig hizo un comentario,
Hello there - is there a way to get the default images for the Community Banner and Home hero page?
The ones I uploaded need to be updated and there is no operon to revert.
Thanks
Ver comentario · Publicado 15 abr 2024 · Geoff Ludwig
0
Seguidores
1
Voto
0
Comentarios
Geoff Ludwig hizo un comentario,
Has anyone had the issues with linking SSO to 365? Our goal is to hook into the 365 accounts that get sync'd with 365 through our AD sync - but we are not able to get it to work. Every time it takes back to the log in and never logs in.
Ver comentario · Publicado 10 abr 2024 · Geoff Ludwig
0
Seguidores
0
Votos
0
Comentarios
Geoff Ludwig creó una publicación,
Hello! I am starting to work on the Help Center and wanted to see if anyone can help.
I am wanting to create folders so my end users can navigate through each folder for KB articles.
Example: OneDrive, Outlook, etc etc
Thanks
Publicado 05 abr 2024 · Geoff Ludwig
0
Seguidores
2
Votos
2
Comentarios
Geoff Ludwig creó una publicación,
Howdy!
I am being asked by my HR department to see if there is a way to integrate Paylocity into Zendesk?
The thought would be for any new hires, terminations, etc.
Has anyone done this yet?
Thanks
Publicado 22 feb 2024 · Geoff Ludwig
0
Seguidores
2
Votos
1
Comentario
Geoff Ludwig hizo un comentario,
That was my thought :(
Thanks!
Ver comentario · Publicado 13 feb 2024 · Geoff Ludwig
0
Seguidores
0
Votos
0
Comentarios