Debra Velez

Hi,

I am trying to add a column to a query to indicate whether an agent is an internal or external resource. This is defined by the assignee's email address.

The following formula shows an error message when trying to add this attribute:

IF (CONTAINS([Assignee email]]),"@example.com"))

THEN "External"

ELSE "Internal"

ENDIF

What can I do to correct this?