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Manthan Bhosale

Incorporación 01 mar 2024

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Última actividad 06 may 2024

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Última actividad de Manthan Bhosale

Manthan Bhosale hizo un comentario,

ComentarioMeasuring success

Hi Gab,

Thanks for replying, I want first reply time to be shown in SLA badge for tickets created by agents. Or anything like that so agents can know they have to respond to that ticket before SLA breach. As of now Zendesk says that first reply time is not applicable for tickets created by agents. So any alternative to show first reply time in badge?

Ver comentario · Editado 14 mar 2024 · Manthan Bhosale

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Manthan Bhosale hizo un comentario,

ComentarioMeasuring success

Is there any way to run the first reply time for tickets created by agents? 

Ver comentario · Publicado 13 mar 2024 · Manthan Bhosale

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Manthan Bhosale hizo un comentario,

ComentarioUsing legacy AI agent functionality

Generative AI in chatbot not generating answers when connected to one brand but works fine with other. Both the brands have help center active and have articles also....

 

Ver comentario · Publicado 12 mar 2024 · Manthan Bhosale

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