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Jonathan Suchin
Incorporación 11 mar 2024
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Última actividad 04 oct 2024
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11
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Última actividad de Jonathan Suchin
Jonathan Suchin hizo un comentario,
ComentarioReporting and analytics for help center
Do articles shared as an internal comment factor into the knowledge engagement metric?
Or is it only counted when an agent shares an article externally with a public message from their ticket?
Ver comentario · Publicado 04 oct 2024 · Jonathan Suchin
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Jonathan Suchin hizo un comentario,
ComentarioReporting and analytics for help center
Multiple google analytics articles linked here don't seem to be connected to an article anymore; these did not load
- Google Analytics and your help center - Part 1: Asking the right questions
- Google Analytics and your help center - Part 2: Measuring the effectiveness of search
- Google Analytics and your help center - Part 3: Tracking customers' actions
- Google Analytics and your help center - Part 4: Fine-tuning your help center
- Google Analytics and your help center - Part 5: Capturing help center user data
Ver comentario · Publicado 26 sept 2024 · Jonathan Suchin
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