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Yogaraj

Incorporación 30 may 2024

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Última actividad 18 jul 2024

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Última actividad de Yogaraj

Yogaraj hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+1

Ver comentario · Publicado 18 jun 2024 · Yogaraj

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Yogaraj hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Thank you, Shawna. Appreciate if you could help me in this use case.

Ver comentario · Publicado 10 jun 2024 · Yogaraj

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Yogaraj creó una publicación,

Publicación Feedback - Ticketing system (Support)

I have field created and I don't want those filed values to be added in the tag. Ticket auto-tagging option is already disabled. If I still need to add some tags, I can create trigger or add them manually.
Is there anyway I can achieve this? 

Use case: We will have certain tags to add based on the ticket and customer history and these tag values which are already there as fields are of no use for us. For reporting also we use the fields better than the tags.

Publicado 03 jun 2024 · Yogaraj

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