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Nick (Agent)
Incorporación 18 oct 2024
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Última actividad 11 feb 2025
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Nick (Agent) hizo un comentario,
ComentarioSetting up Talk
When will these features be available? Without beeing able to use Talks IVRs, this is for us not usefall at all:
Failover functionality is not supported on a SIP-IN line.
- SIP-IN lines cannot be configured using APIs. They can only be set up in Admin Center.
- Talk Interactive Voice Response (IVR) trees are not currently supported.
- Callback functionality is not currently supported.
- You can’t place outbound calls from a SIP-IN line. In the case of call overflow and agent forwarding, you’ll need to choose an external PSTN number for outbound calls.
- You can’t block numbers from a SIP-IN line.
Ver comentario · Publicado 11 dic 2024 · Nick (Agent)
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Comentario de la comunidad Feedback - Voice (Talk)
We would appreciate if the feature comes available soon.
Ver comentario · Publicado 18 oct 2024 · Nick (Agent)
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