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Dispatcher Astatine

Incorporación 20 may 2024

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Última actividad 30 may 2024

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Última actividad de Dispatcher Astatine

Dispatcher Astatine hizo un comentario,

ComentarioSecurity and user access in Zendesk Support

Hello team! 
We want to disable Ticket Fields being visible to users in their Request overview. Right now, if an end-user heads to their /requests/# area, they are shown information from the Ticket Fields agents see in their tickets. 
We'd like only to have the conversation (Public Notes) visible to our end-users. Which setting am I missing?

Ver comentario · Publicado 30 may 2024 · Dispatcher Astatine

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