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Govindraj Shetty

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    Govindraj Shetty hizo un comentario,

    I think Zendesk should add a date field called "Survey participated date" so that companies who want to measure their accurate monthly CSAT number to given Incentives to agents immediately after th...

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    Govindraj Shetty hizo un comentario,

      You will only find the Average & Sum. Zendesk Team must add this function in Explore so that the client can successfully use Explore because we are using the same feature which was easily working.

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    Govindraj Shetty creó una publicación,

    Rollup functionality is missing in Explore

    Hi, I am trying to measure the Rollup % for my report however unable to find the same.  It was there in Zendesk Insight.