Linda Grosskreuz

I want to vote for this too. 
We launched Zendesk this year, not expecting that a key feature of every telephone solution ist not extisting (basic answering machine greeting für different occasions and not just the greetings outside business hours).
We need to schedule exceptional closures for training sessions, corporate events, holidays and want to let our customers know, why they cannot reach us. 
The solutions proposed today are not satisfactory!