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Siddhartha Sengupta's Avatar

Siddhartha Sengupta

Incorporación 07 nov 2024

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Última actividad 03 feb 2025

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Última actividad de Siddhartha Sengupta

Siddhartha Sengupta hizo un comentario,

ComentarioZendesk messaging

Hi Efrat Barak Zadok,

Thank you for reaching out. This feature is indeed part of our roadmap. We are currently exploring its implementation for messaging, with a planned release around mid-2025.

Ver comentario · Publicado 03 feb 2025 · Siddhartha Sengupta

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Siddhartha Sengupta hizo un comentario,

ComentarioZendesk messaging

Hi Aleksander Palm
Could you specify what types of tags you would like to see at the ticket level and the use cases they would address? Additionally, we are looking into the possibility of incorporating language as a condition in messaging triggers. Once we determine its feasibility, we will include it in our roadmap.

Ver comentario · Publicado 25 nov 2024 · Siddhartha Sengupta

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Siddhartha Sengupta hizo un comentario,

ComentarioZendesk messaging

Hi Mateusz Gamroth
Thank you for contacting us. In response to your inquiry about the possibility of making the Queue Size department-specific, we have included this in our roadmap and will be working towards implementing it.

Ver comentario · Publicado 25 nov 2024 · Siddhartha Sengupta

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