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Vina Liao

Incorporación 11 jun 2024

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Última actividad 12 jun 2024

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Vina Liao hizo un comentario,

Comentario de la comunidad Q&A - Objects, workspaces, and rules
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Hi Arianne, thanks for getting back to me! I’m trying to set up a trigger that informs us when our call wait queue exceeds 5 calls. Are you aware of any features that can help us achieve this?

Ver comentario · Publicado 12 jun 2024 · Vina Liao

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Vina Liao creó una publicación,

Publicación Q&A - Objects, workspaces, and rules
How to set up a trigger based on ticket volume?

Hi Zendesk Support Team,

 

We are looking to set up a trigger in Zendesk that activates when the number of tickets exceeds a certain threshold. Could you please guide us on how to configure this trigger? Thanks!

Publicado 11 jun 2024 · Vina Liao

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