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cha taesoo
Incorporación 22 may 2024
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Última actividad 23 may 2024
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cha taesoo hizo un comentario,
I checked the console log where there was a problem with the JWT token I made.
1. “userId” should not be used.
2. The “scope” is missing.
I've checked the above two and it's currently being called normally. Thank you for your care.
Ver comentario · Publicado 23 may 2024 · cha taesoo
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cha taesoo hizo un comentario,
thank you for reply Beatrice Schembri.
I made "external_id" a String with the hint you gave me, but it's still getting 401 errors. TT
Ver comentario · Publicado 23 may 2024 · cha taesoo
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cha taesoo hizo un comentario,
Additionally, in the case of JWT, it will be delivered as follows.
And the part where the received JWT value is put in the SDK is as follows.

Ver comentario · Publicado 22 may 2024 · cha taesoo
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cha taesoo creó una publicación,
After looking at the documents provided by Zendesk, we are making JWT on our server and delivering it to the app. If you deliver the JWT to Zendesk through the loginUser function within the SDK, you are currently getting 401 errors, so the work will not proceed.
I've been looking at the document for days now, but I couldn't figure out where it was wrong.
Publicado 22 may 2024 · cha taesoo
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