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Bruno Luchetti

Incorporación 04 nov 2024

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Última actividad 14 ene 2025

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13

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2

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6

RESUMEN DE LA ACTIVIDAD

Última actividad de Bruno Luchetti

Bruno Luchetti hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)

Any updates on this? Would be good to understand when in 2025 will this be available

Ver comentario · Publicado 14 ene 2025 · Bruno Luchetti

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Bruno Luchetti hizo un comentario,

ComentarioWhat's new in Zendesk

These features are great but there a few basics missing:

1- Dark Mode

2- Brand specific admins in Guide (this is insane that we don't have)

3- CSAT Voice survey (another basic gap)

4- Ability to filter the Zendesk Talk dashboard by timezone (insanely basic)
 

Ver comentario · Editado 11 dic 2024 · Bruno Luchetti

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Bruno Luchetti hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)

Any updates? This seems like a very basic feature that Zendesk is missing.

Ver comentario · Publicado 19 nov 2024 · Bruno Luchetti

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Bruno Luchetti hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)

Any updates here? We are keen to have something like this. In my opinion, it is very basic

Ver comentario · Publicado 19 nov 2024 · Bruno Luchetti

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Bruno Luchetti creó una publicación,

Publicación Q&A - Talk and text

Hello everyone,

 

We have been experiencing calls dropping all the time. We changed our wifi, connect agents via cable but still the problem persists. Anyone has experienced this struggle in the past? Every 1/7 calls drop and it is making our customer service team struggle.

 

Could you please help me to fix it?

Publicado 04 nov 2024 · Bruno Luchetti

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