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Garrett Baserman

Incorporación 10 jul 2024

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Última actividad 12 jul 2024

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Última actividad de Garrett Baserman

Garrett Baserman creó una publicación,

Publicación Q&A - Objects, workspaces, and rules
Changing Organization with Macro, Trigger or Automation?

Hi there, 
We are creating tickets based on emails coming from AWS/SNS - which does not use the Customers' domain. 

We do have Customer name as part of the subject - but cannot determine how to change the Organization with a Macro, Trigger or Automation.  
Is this possible?   

 

Publicado 12 jul 2024 · Garrett Baserman

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Hi there, 
We're facing a similar issue.  We need to create tickets based on emails coming from AWS/SNS - which does not use the Customers' domain.     We do have Customer name as part of the subject - but cannot determine how to change the Organization with a Macro, Trigger or Automation.  

Ver comentario · Publicado 10 jul 2024 · Garrett Baserman

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