Búsquedas recientes

No hay búsquedas recientes

Edwin Franco's Avatar

Edwin Franco

Incorporación 07 ene 2025

·

Última actividad 07 ene 2025

Seguimientos

0

Seguidores

0

Actividad total

1

Votos

0

Suscripciones

0

RESUMEN DE LA ACTIVIDAD

Última actividad de Edwin Franco

Edwin Franco creó una publicación,

Publicación Q&A - Workforce management
ZD WFM Forecast Algorithm - managing unexpected peaks.

Hi Team,

 

I'm trying to understand all the algorithms available in ZD WFM, I would like to know the best algorithm you recommend to use to avoid past unexpected peaks to impact future projections.

I was trying to use the “Outliers” section, but doesn't allow input and “x” amount of contacts to be excluded, you can only specify the interval range or the entire date to be excluded completely for future calculations.

 

Thanks in advance,

 

Edwin Franco

Publicado 07 ene 2025 · Edwin Franco

0

Seguidores

0

Votos

0

Comentarios