Janet Hunter
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Última actividad de Janet Hunter-
Janet Hunter hizo un comentario,
Beau, The dashboard reports are supposed to be flexible enough to be used by all our groups relying on them to filter based on the groups they are interested in. With 35 groups receiving tickets f...
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Janet Hunter hizo un comentario,
Devan, Thanks for the guidance, but the numbers don't match what I get in my Insight report. According to the attribute description for Update Ticket Group, the value returned is the value it was ...
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Janet Hunter hizo un comentario,
I have a report table in Insights with the number of group reassignments by Ticket Group (historic) on the Left and Ticket Group on the top. Reporting group reassignments using the group_id field ...
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Janet Hunter hizo un comentario,
I don't have the data structure icon available when editing a query. It flashes briefly when I select edit, then does not appear in the list when the screen has refreshed. Any suggestions?
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Janet Hunter hizo un comentario,
Drillthrough only works on a KPI when I am in the Configure Query window for the KPI, not from the dashboard itself. How does a viewer view the drillthrough from the dashboard only?