Hristiyan Vasilev

We have a trigger that fires only when a client leaves good/good with comment rating which we previously used. It does not seem  to be working when we switched to the customizable CSAT survey feature and included the trigger in this article: 
 

This is the trigger that fires after a good/good with comment feedback from the client: 

Edit: The trigger is set to send an email, which is not visible in the screenshot.