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Jesper Rosendal

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Última actividad de Jesper Rosendal
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    Jesper Rosendal hizo un comentario,

    Hi there,  I have a couple of questions regarding chat routing: 1: Is it possible for agents to decline a routed chat if they're busy handling another chat? I know that it's possible to set chat li...

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    Jesper Rosendal hizo un comentario,

    Hello everyone,  Nice reading through all your best practises.  We're looking into if we want to install the Slack integration App into Zendesk. But before throwing ourselves out there, I'm just tr...

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    Jesper Rosendal creó una publicación,

    Zopin chat // Choose a department

    Hi Zendesk,  So our company has recently implemented Zopin chat funtion in Zendesk, and so far so good, both our employees and our customers are happy about the new feature as this is really simpl...