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John Tolle

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Última actividad de John Tolle
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    John Tolle creó una publicación,

    Current Year in Footer of Help Center Page

    On a Help Center page footer (https://developer.zendesk.com/apps/docs/help-center-templates/footer_page), I would love to use the date helper (https://developer.zendesk.com/apps/docs/help-center-te...

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    John Tolle hizo un comentario,

    How's that backlog looking?  If this issue hasn't gotten a raised priority, we will soon be forced to consider different support systems (moving away from Zendesk).

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    John Tolle hizo un comentario,

    Thanks, Daragh, for the suggestions.  I stopped using bookmarks years ago because it made my memory lazy and I bookmarked so many sites that the bookmarks because worthless (finding the right bookm...

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    John Tolle hizo un comentario,

    That's a good suggestion Daragh, but only works if you're logging in from your own computer.  I realize that seems like a copout, but I should be able to login and have the site recognize what I wa...

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    John Tolle hizo un comentario,

    Nicole, it's nice to see that someone at your level has gotten involved, but it's disappointing that it won't even be addressed this year, and who knows when/if it will get into a sprint next year....

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    John Tolle hizo un comentario,

    TL;DR: End-users cannot have sufficient privileges to access attachments across all organizations.  Attachments should be properly imported as native Jira attachments when linking to Jira issues. T...

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    John Tolle hizo un comentario,

    You're welcome.  I had to reply because that stuff drove me nuts a while ago and it took me long enough to figure it out (don't laugh) that I didn't want anyone else to painfully stumble through it...

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    John Tolle hizo un comentario,

    Annoyingly, GoodData can only send reports as e-mail to registered real users of Zendesk (and end users don't count.)  Luckily, you can send Dashboards via e-mail (only as attached PDFs, unfortunat...

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    John Tolle hizo un comentario,

    Short version: Just stick with manually changing the column width. Numbers are always right-justified (which is pretty standard) and I don't see any way to choose any other kind of justification or...

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    John Tolle hizo un comentario,

    You're welcome, @Jennifer!  Sometimes it pays to just keep throwing darts... eventually one finally makes it to the dart board.  :)