Frank Mile

1. Comunidad
2. Zendesk on Zendesk
3. Zendesk on Zendesk: Lifecycle of a Problem (and Incident) ticket

Thanks! @Joseph great article.

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• Frank Mile
• Editado 8 de mayo de 2015 11:16
• 1 voto

1. Comunidad
2. User Tips & Tricks
3. Mentions: How to add !mentions function to your Zendesk

Great opportunity. If name standardization issue is resolved.

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• Frank Mile
• Editado 20 de abril de 2015 11:36
• 0 votos

1. Comunidad
2. User Tips & Tricks
3. Tip: How to set a reminder on a ticket

Can I set this reminder for 4 hours? For example the ticket is received at 10:00, 14:00 I need to call the customer.

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• Frank Mile
• Editado 20 de abril de 2015 11:36
• 0 votos

1. Comunidad
2. User Tips & Tricks
3. Help Center - Add an arrow to scroll back to the top of the page

Just study the possibilities of Zendesk customization. Awesome tip

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• Frank Mile
• Editado 20 de abril de 2015 11:37
• 0 votos

1. Comunidad
2. User Tips & Tricks
3. Help Center Custom Theme #3 (PreLaunch Theme)

Thanks! for the theme. It looks great! There is one small issue. The phrase "We are trying our best to have the Help Center ready in:" cannot be read for some background pictures.

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• Frank Mile
• Editado 20 de abril de 2015 11:37
• 0 votos

1. Comunidad
2. User Tips & Tricks
3. Help Center Custom Theme #2

@Wes, thanks for the theme. The new theme is already at http://moderatorwes.zendesk.com Is it possible to see theme #2 somewhere.

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• Frank Mile
• Editado 20 de abril de 2015 11:38
• 0 votos