Eckhard Doll
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Última actividad de Eckhard Doll-
Eckhard Doll hizo un comentario,
Bob Bowden, maybe they still haven't figured out how to charge customers extra for this feature? Would explain the delay on this and other rather simple workflow improvements.
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Eckhard Doll hizo un comentario,
Hi Nicole! Thank you for the clarification.
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Eckhard Doll hizo un comentario,
I have a question on deleting a number. We have five phone numbers we do not intend to use beyond this year.What exactly happens when a number that has been in use previously gets deleted? What wil...
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Eckhard Doll hizo un comentario,
I think that this should be part of the Talk package offered by Zendesk. Often, an agent forgets to go offline after the hotline business hours and there needs to be a built-in option to change the...
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Eckhard Doll hizo un comentario,
Waiting for this as well and I am with Jeremy on this one: no need to reinvent the wheel.
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Eckhard Doll hizo un comentario,
Hi Tiffany, Sorry, one more workflow issue with the new app version. Per default it shows the available tags first, followed by the "current tags". The old one was better in always showing the alre...
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Eckhard Doll hizo un comentario,
Same here! You must be looking forward to sharing all those beautiful graphics and statistics with as many people as possible, right? ;-)
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Eckhard Doll hizo un comentario,
The whole export feature is very incomplete at this point. Excel delivery in a zip only, no export of the complete dashboard but individual tabs only. No option to name the exported PDF prior to th...
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Eckhard Doll hizo un comentario,
I am irritated by the lack of this too. I mean, the function is called "Export dashboard" and not "Export tab" after all... Also, it would be great if the PDF export would at least recognize the di...
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Eckhard Doll hizo un comentario,
Thank you for the update! The new version seems to waste a bit more space than the old one though. It would be great if the tag container with the plus sign was condensed a bit more. Reduce the spa...