Eckhard Doll
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Actividad total287
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Última actividad
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Votos158
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Resumen de la actividad
Última actividad de Eckhard Doll-
Eckhard Doll hizo un comentario,
The silence is deafening indeed! The GDPR is important to any company and accidentally merging tickets can cause all kinds of issues and legal implications.
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Eckhard Doll hizo un comentario,
Might be a good time to add this rather simple feature after all these years.
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Eckhard Doll hizo un comentario,
It's a simple browser extension and you can try it for free. They do ask for a (very reasonable) fee for company use, though. I haven't experienced any performance drawbacks so far.
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Eckhard Doll hizo un comentario,
Hi Monika, There are many spell-check solutions out there that integrate very well with a web-based ticket solution.We use LanguageTool for that purpose which helped a lot.
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Eckhard Doll hizo un comentario,
+1! I don't want to be reminded either. I am aware of the licenses we have and if we need more, we will order them.I just don't want to be bothered by some sales driven notification all the time.
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Eckhard Doll hizo un comentario,
Same here last week. We have already been in contact with support. The requesters seen in your screenshot have been the same mostly.
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Eckhard Doll hizo un comentario,
Same here on POD 18 in Germany. Zendesk confirmed this on Twitter already.
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Eckhard Doll hizo un comentario,
Hi! Does anyone know why the width of a dashboard image export seems to be stuck at 1180 and is not remembered while the height value is adjusted to the actual height of the dashboard? My dashboard...
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Eckhard Doll hizo un comentario,
Same here! It gets annoying. A monthly reminder would be more than enough. Thank you!
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Eckhard Doll hizo un comentario,
This was written two years ago by Juz "It's a bit surprising that Zendesk doesn't allow identifying a ticket by its sender address." It's not only a bit surprising that this still does not work, it...