Ryan McGrew
Product Manager working on Guide
-
Actividad total610
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen15 usuarios
-
Votos1
-
Suscripciones410
Resumen de la actividad
Última actividad de Ryan McGrew-
Ryan McGrew hizo un comentario,
Thanks for looking more into it Valentina. I guess what I'm trying to say is that, the default link color is blue, but someone customized your theme to add this particular CSS rule to the styles.cs...
-
Ryan McGrew hizo un comentario,
Hi Valentina Grishkevich The Copenhagen theme that is provided by Zendesk has an ability to quickly and easily change text color of links via a setting in the theme. You can see more about that her...
-
Ryan McGrew hizo un comentario,
Hey Tobias, Thanks for the feedback, we've just deployed a change so the Edit article link will now go to the specific transation that was flagged. So that should help with item b in your list. In ...
-
Ryan McGrew hizo un comentario,
Hey Tobias Hermanns, Thanks for the comments. I think this has to do more generally with flagging rather than specifically getting the flag routed to the Owner, correct? If you flag a German trans...
-
Ryan McGrew hizo un comentario,
Hey aar0n, Can you confirm that you're referring to a string at the bottom of the following screenshot? If so, are you using the translation helper to render this text in your theme? If not you'll...
-
Ryan McGrew hizo un comentario,
Hey All, Thanks for the comments on this! Currently these metrics available in the Team Publishing reporting in Insights. We are currently in the process of migrating this report to Explore and it ...
-
Ryan McGrew hizo un comentario,
Good questions. So since you have tags set up with country: as the prefix, it'll probably make this a bit easier. Here's how I think this could work in your case: Array.prototype.forEach.call(HelpC...
-
Ryan McGrew hizo un comentario,
Hey Catherine Michalak, Tags are available in JavaScript via the following attribute HelpCenter.user.tags This is an array of the tags on the user, so it needs to be handled a little differently. L...
-
Ryan McGrew creó un artículo,
Aviso de cambio en el rol de agente exclusivo de Chat en Guide
Anunciado Implementación 21 de septiembre de 2020 1 de octubre de 2020 A partir del 21 de septiembre de 2020, Zendesk introducirá un cambio que elimina la capacidad de los agentes exclusivo...
-
Ryan McGrew hizo un comentario,
Hi Natasha Callender, The Unified Search interface will allow your users to filter search results by category. This will require some updates to the HTML and CSS of your theme. The page I linked to...