Ryan McGrew
Product Manager working on Guide
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Resumen de la actividad
Última actividad de Ryan McGrew-
Ryan McGrew hizo un comentario,
Hi @Mary, Bulk author updates are now available. Thanks!
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Ryan McGrew hizo un comentario,
Hi @Danny, We have just released functionality to bulk update authors on articles. Thanks!
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Ryan McGrew hizo un comentario,
Hi @Cyn, We're working on the publish on date functionality right now and expect it to be available in an Early Access Program in a few weeks. I would recommend following this page, where we'll pos...
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Ryan McGrew hizo un comentario,
Hey Terry, We are aware of this feedback but just to be clear, disabling this feature won't disable Answer Bot for your account. This behavior only appears for links sent by agents and if you disab...
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Ryan McGrew hizo un comentario,
Hey Taylor, Looks like your Help Center now requires authentication so I can't see exactly what's going on but each data point you wanna track like user name and role should be it's own separate cu...
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Ryan McGrew hizo un comentario,
Hey Susana, Take a look at my response to your earlier post https://support.zendesk.com/hc/en-us/community/posts/360029462714-Knowledge-Base-new-fieldse Thanks!
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Ryan McGrew hizo un comentario,
Hey Taylor, Looks like you guys have a custom theme (looks really good, btw) and have implemented some custom JavaScript. Looking at how things are structured your script.js file, it would appear y...
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Ryan McGrew hizo un comentario,
Hi Susana, We just released a new features for Guide Enterprise that I believe is what you're looking for https://support.zendesk.com/hc/en-us/articles/360021424133-Announcing-Article-Verification-...
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Ryan McGrew hizo un comentario,
Hey All, Just letting you know that we've increased the limit to 20 rules. Just to add some context to the conversation, from a performance and reliability perspective, we need to be able to limit ...
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Ryan McGrew hizo un comentario,
Hi Angéline, We're currently working on functionality around being able to re-use content across articles and translations. It seems like you have an interesting use case. Would you be ok with me r...