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Alex Gerulaitis

Sr System Administrator - Disney DTCI Technology - MI&T

  • Actividad total
    99
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Resumen de la actividad

Última actividad de Alex Gerulaitis
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    Alex Gerulaitis hizo un comentario,

    See if this condition does it. (It does it for me.)   Then you can either archive or close it right away - or add a tag for further processing.

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    Alex Gerulaitis hizo un comentario,

    Andrew: sending an email to a team and flagging (preventing from posting) a response from a team member breaks things for us. It doesn't matter whether you think they should be agents: it broke our...

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    Alex Gerulaitis hizo un comentario,

    > We do not support the use of ... distribution lists ... at this time. Even though distribution lists are an integral part of email as a communications mechanism - which Zendesk does support, I ho...

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    Alex Gerulaitis hizo un comentario,

    This new functionality disables reply-all when the CC is a Distribution List (team email address), and thus prevents effective communication using team addresses. E.g. I'd CC a team email address f...

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    Alex Gerulaitis hizo un comentario,

    Thanks Guy! Accessing that log (Admin > Channels > API) required accepting API ToC even if all we wanted was the logs. Not sure if this is intended behavior - doesn't seem logical to me: if creati...

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    Alex Gerulaitis hizo un comentario,

    "Test Target" button does not work on any of our integrations, including that are working otherwise. Looks like it's a bug.

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    Alex Gerulaitis hizo un comentario,

    Our Slack integration just got disabled with the same generic message: "The target '<custom> Slack Integration' has been temporarily disabled due to too many failures. You can re-enable the target ...

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    Alex Gerulaitis hizo un comentario,

    Trying to do this with "rich content": not working. Dragging doesn't work - nothing happens. Don't see a "Drop images inline with text" box anywhere. Something I am missing? P.S. Yes I was: "If "...

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    Alex Gerulaitis hizo un comentario,

    Thanks for the detailed answer Jessie - it's not quite relevant to my question for two reasons: None of the included themes work for us primarily due to a fixed (and very narrow) article page widt...

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    Alex Gerulaitis creó una publicación,

    Help Center: remove a theme?

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    Apologies if this has been answered before: is it possible to remove a theme altogether? Make it kinda blank, with everything on "auto" and "default"? Google Sites offer that option - how about Zen...