Evan Aldrich

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    Evan Aldrich hizo un comentario,

    Hi Harish, Thanks. We can use that workaround for now, but would love to be able to "force" end the chat from our side or create a quicker timeout.

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    Evan Aldrich hizo un comentario,

    Thanks Harish. This is a key use case for us. We're using chat for internal support through someone's shift, so it's not uncommon for them to chat us multiple times for completely different issues.

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    Evan Aldrich creó una publicación,

    Create new ticket for each chat session


    We have a lot of repeat visitors for separate issues. A single user may use our chat tool up to 10 times per day, all for different reasons. We'd like the ability to create a new ticket for each ch...