Eugene Orman
-
Actividad total375
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen6 usuarios
-
Votos103
-
Suscripciones120
Resumen de la actividad
Última actividad de Eugene Orman-
Eugene Orman hizo un comentario,
Tina Yates, Vladimir Petrushenka I don't think there is a way to show the last data point if it has no data available. We will see how to improve this functionality when we will be working on this ...
-
Eugene Orman hizo un comentario,
Jahn Jerenz Bronilla, it is just a new Explore feature so there is no cost involved if you already have Explore enabled in your account. Pedro Reis, thank you for the details. We are working on up...
-
Eugene Orman hizo un comentario,
John Tieu, Thank you for posting about this issue. We don't have plans to include XLS as the export format for large queries. Creating Excel exports consumes much more computing power that's why e...
-
Eugene Orman hizo un comentario,
Thank you very much for the feedback. Jahn Jerenz Bronilla, you can join the Large queries EAP that will allow you to export up to 500K rows in the CSV format. Pedro Reis, based on what you said y...
-
Eugene Orman hizo un comentario,
@Vidon, This formula works on my test account. To investigate this issue further will be good to have a look at your query. I have created a ticket for you with our Support team.
-
Eugene Orman hizo un comentario,
vinodFor the timestamp you can use this formula: IF (VALUE(First reply time (min))!=NULL)THEN DATE_FORMAT(DATE_FROM_TIMESTAMP(DATE_TO_TIMESTAMP([Ticket created - Timestamp])+VALUE(First reply time...
-
Eugene Orman creó una publicación,
What are the earliest and latest date functions?
In this article, you'll learn about using Explore date functions that help you to focus your calculations on the first or the last event in a series. Typically, when you report on specific events ...
-
Eugene Orman hizo un comentario,
Comentario oficial Hi Lorin Rivers, We had an issue that resulted in the Satisfaction tab disappearing from the Reporting section. The issue is fixed and the Satisfaction tab should be available as normal. Our apolog...
-
Eugene Orman hizo un comentario,
Trista Wang, Thank you for the feedback. This is actually already possible in the Ticket Updates dataset, here is a recipe - Determine ticket assignee when satisfaction rating is given
-
Eugene Orman hizo un comentario,
Emily HensonNot sure if you have figured this out but you were getting an error because the metric you were trying to create should have been created in the Ticket Updates dataset. Each metric form...