
Corrin Duque
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Actividad total154
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Última actividad
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Votos83
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Resumen de la actividad
Última actividad de Corrin Duque-
Corrin Duque hizo un comentario,
I found it surprising that there was literally no post of other Zendesk users desiring an alias. I suppose the majority of those using Community have members who are building relationships while n...
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Corrin Duque hizo un comentario,
Unfortunately no. We discovered that even with our workaround of cloaking the users last name and organization there is no way to turn off the auto subscription to emails that displays the full us...
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Corrin Duque hizo un comentario,
@Felix Question for you. Have you included or explored the ability to export Community posts and comments? Is this included in the Help Center backup? And if so, is it possible to export only Co...
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Corrin Duque hizo un comentario,
@Mark Sure! Unfortunately a full JSON export is the only way I was able to obtain a full list of users where I could hunt and peck through the haystack to find the "suspended":true value. Note t...
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Corrin Duque creó una publicación,
Alias for End User in Community
CompletadaWe need to have an Alias for End-users added to Community! Or at least a viable solution that solves the "anonymous/alias" user private identity requirements of communities like ours. We chose ...
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Corrin Duque hizo un comentario,
+1 to this feature request as well as just about every comment. This is a definite user management requirement. We have no way of ensuring the users we intended to suspend are indeed suspended (a...
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Corrin Duque hizo un comentario,
I believe my question was answered by the results! Even though the article does state "It may take an hour or so for the new custom dimensions to be available in your Google Analytics project" I e...
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Corrin Duque hizo un comentario,
Thanks Jennifer and team for updating! This is indeed a Happy New Year gift! I've followed the instructions and tested to ensure it no longer breaks the java script and will wait a few hours to se...
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Corrin Duque hizo un comentario,
Thanks Jennifer, We are unable to pull a report on solely customer or soley agent site search activity currently. I signed up for early access to explore so haven't seen more than a demo of BIME A...
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Corrin Duque hizo un comentario,
Any news on updating this so we can track user role in site search?