Comment suivre les notes de satisfaction avec commentaires ?

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2 Commentaires

  • Bruno Marcandella

    Hello,

    I would like to read the comment the client has added when he gave a "Good"  satisfaction rating

    What is the name of the field i should had to my view ?

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Bruno,

    I did some digging and it doesn't look like there's a Satisfaction Comment column you can add to your views. You'd need to go into the individual ticket to view the users comment they left when they rated the ticket.

    I hope this clears up any confusion!

    0

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