Puis-je ajouter des statuts ticket personnalisés ?

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2 Commentaires

  • royer
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    I confirm that it would be very valuable to be able to fully customize the list and name of ticket status. This is major debate in our organization. Having used other systems where it is configurable it make a great difference in the understanding of the workflow.

    So Zendesk team when are you adding this functionnality ?

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  • Devan - Community Manager
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    Hello Royer,

    Regarding your product request, I would recommend posting in our  Product Feedback Forum. This is the best way to ensure our developers see your ask ti possibly add it to our development roadmap.

    Support Product Feedback

    Best regards. 

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