Order of System Fields in Customizing TICKET Modules

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  • Nicole Saunders
    Zendesk Community Team

    Hey MagicStore - I see that this is your first post, so welcome to the Zendesk Community!

    Here's some information about ticket fields that talks about how to manage your own custom fields.

    If you need to go more in-depth, this article on adding custom fields to your tickets and support request forms might be of use. 

    Check those out and let us know if that answers your question or if other questions come up!

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  • Nicole Saunders
    Zendesk Community Team

    This conversation has been closed for comments by the Zendesk Community Team. If you have a related or new question, please create a new post

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