IVR - Routes need 'no keypress' option

Répondu

4 Commentaires

  • Sebastiaan Wijchers
    Actions pour les commentaires Permalien

    I'd like the no keypress option too!

    It seems that in some cases people's keypress doesn't come through. Or people that don't know how to get back to the keypad on their touchscreen when on a call.

    1
  • Kate Hope
    Actions pour les commentaires Permalien

    Has this option been implemented yet? Also would be interested in an option that plays a greeting then disconnects?

    0
  • Caleb Christopher
    Actions pour les commentaires Permalien

    Was this updated or added?

    1
  • Neil Weldon
    Actions pour les commentaires Permalien

    Hi Caleb, As a keypress you may select 'Default'. Default is the route that will be acted upon when there are no keypresses although we do play the greeting 3 times prior to taking the default option.

    Neil Weldon | Director of Product

    0

Cette publication n’accepte pas de commentaire.

Réalisé par Zendesk