limiting access to oubound Caller IDs

5 Commentaires

  • Caroline Kello
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    Thanks for posting this here, Jonas. Looking forward to seeing the community react to your feature request. 

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  • Sofia Levin
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    I would love this as well. Specifically, we've had our agents in the U.S. select our Mexico number by mistake to call customers/merchant in the U.S., which is very confusing behavior.

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  • Sam Tilin
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    We're looking for this too, as the outbound number picker leaves it much too easy for agents to make a mistake

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  • Nicole - Community Manager
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    Thanks for sharing your feedback, Sofia and Sam!

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  • Regine Weiner
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    Adding my voice to this thread as well. 

    We have circa 20 numbers split over 5 different teams and we'd ideally like to limit the outbound number the team is using. Particularly the freephone number.

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