Ticket Field permissions - View only & Edit

2 Commentaires

  • Peter Lloyd

    This would be greatly helpful 

    I need some agents to see information in fields but not be able to change them

  • Rotem Ashkenazi

    This would be greatly helpful!!!

    The need is to have Group restrictions or Write / Read access for Ticket field. 

    Meaning that a ticket field will not be available for some Groups, or have only the ability to view only, without editing it. 


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