Chat ticket keep by defaut "chat" offline message

1 Commentaires

  • Dwight Bussman
    Zendesk Team Member

    Hi David,

    That behavior you're describing sounds like a misbehavior to me. I'm afraid I've not been able to reproduce this issue in any of my test accounts yet, so I can't say for certain what could cause this. I'd like to discuss with you in a ticket to see if there's something I'm missing in my attempts to pin this down. I'll follow up on this within a ticket so we can discuss the specifics of your case in detail with examples and possibly hop on a screen-sharing meeting.

    Dwight B. | Customer Advocate

    Zendesk Experience Research Panel


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