Customize Status Field Values


123 Commentaires

  • Jake

    Is there any update from Zendesk Engineering Team? 

  • Katrina Schwertfager

    If I manually assign a new ticket to one of my agents, I would like the status to stay as new and not change to open. Will this be addressed with the custom status fields? 

  • Amie B

    Nicole Saunders Are you able to please see if there's any update on when custom status' will be released?


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