Create tickets from stackoverflow.com (and other Q&A sites) searches

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  • Augusto Maia
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    Is this available? That's something I'm trying to do to, but will need to develop an app... not something I have time to...

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  • Deepa Daniels
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    Hi Steffen and Augusto,

    I am currently doing research to better understand the issues faced moderating and managing Community, and how that impacts workflow, community strategy and growth.

    While your request is not specifically Zendesk community, I'm interested in hearing more about the problem you would solve with this, why you want everything to be a ticket, how you would handle that amount of content and the workflow?  

    If you would like to help us understand your use-case and needs, please fill out the form and we will be in touch.

    http://goo.gl/forms/EV1fXX9tlPrjCu063

     

    Thanks,

    Deepa 

     

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  • Prasun
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    Hey guys,

     

    I have answered this requirement here: 

    https://support.zendesk.com/hc/en-us/community/posts/115000106028-Converting-Stackoverflow-queries-into-ZenDesk-tickets

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  • Mikhail Vink
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    You might want to have a look at the new channel integration published in Zendesk's app directory - Stack for Zendesk (All Stack Exchange Q&A websites integration including Stack Overflow) which integrates questions from all Stack Exchange websites into your Zendesk as tickets.

    Let me know if there is any feedback on that.

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  • Nicole - Community Manager
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    This thread has been closed for comments by the Zendesk Community Team. If you have any questions related to this conversation, please start a new post

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