Knowledge Base Homepage Link in Community Header

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5 Commentaires

  • Wes Drury

    @Madison - If you are on a regular plan or above then you have full access to edit and modify your Help Center theme.  You could add a link in the header so that users can get back to your Help Center Home Page.

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  • Madison

    Thanks Wes - I know that it would require me to modify the theme, I'm just not exactly sure what HTML code to use to do this. I don't have any coding experience, so I've relied on various help center articles to customize certain aspects of my theme thus far (I used your tip on modifying the logo div tag to get it to link back to our company website). However, I can't seem to find anything that explains how to add a new link or additional linked image to the header.

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  • Wes Drury

    @Madison - I'll be glad to help you out.  Can you tell me what theme you are using and if you are able to post the URL to your Help Center please do so.

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  • Madison

    @Wes - We are using Swiftest Elk. Our Help Center is still in setup mode so you wouldn't be able to view it.

    The current HTML for the header is below. I am looking to add a link below the "Submit a request" and "User Info" dropdown that reads "Help Center Home" and directs back to the homepage of our knowledge base.

    <header class="header">
    <div class="header-inner">
    <div class="logo"><a href="http://ourcompanywebsite.com"> <img src="https://p6.zdassets.com/hc/theme\_assets/672784/200068667/ourcompanylogo.png" /> </a></div>
    <nav class="user-nav">
    {{language_selector}}
    {{submit_a_request}}
    {{user_info}}
    </nav>
    </div>
    </header>

    Thanks!

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  • Wes Drury

    @Madison - Sorry for the delayed response as I've been pretty busy here in the forums.  Add the following code and you should be good to go.

    <header class="header">
    <div class="header-inner">
    <div class="logo"><a href="http://ourcompanywebsite.com"> <img src="https://p6.zdassets.com/hc/theme\\_assets/672784/200068667/ourcompanylogo.png" /> </a></div>

    <nav class="user-nav">
    <a href="/hc/en-us"> Help Center Home </a>
    {{language_selector}}
    {{submit_a_request}}
    {{user_info}}
    </nav>
    </div>
    </header>

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