Share articles across multiple brand accounts

34 Commentaires

  • Christoph Kutz
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    Hi everyone,

    since we are using multiple Brands, that have overlapping content (right now, ~700 articles in 17 languages), we are really hoping, that this feature will come in future.

    More and more departments will join  Zendesk and would like to use the help center with existing content.

     

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  • Kelsey Davis
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    Would very much like this feature - we have a lot of overlapping content between brands but we also have an umbrella brand which should also be able to have all the content available there as well.

    There's a lot of duplicated work which lowers efficiency but also hard to maintain accuracy. Thanks

     

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  • Dovile Janule
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    Hi everyone,

    we are trying to get some things clarified around article multi-placement and understand customers expectations around placing the same article in multiple sections in the same brand or across different brands.

    Here is the link to the survey.

    This survey should take 5-7 minutes to complete and will be helping inform our product development on this area.

    0
  • Dovile Janule
    Actions pour les commentaires Permalien

    Hi everyone,

    we are trying to get some things clarified around article multi-placement and understand customers expectations around placing the same article in multiple sections in the same brand or across different brands.

    Here is the link to the survey.

    This survey should take 5-7 minutes to complete and will be helping inform our product development on this area.

    0

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