Open attachment in a new window

3 Commentaires

  • Keith @ Zendesk

    Hey Kristin,

    Best way this can be accomplished is by Right Clicking on the Attachment, and then choosing from the drop down, "Open Link in New Window."   Here's how it will look below:

    This will accomplish what you're looking to do.  Let me know if you have any other questions.  :)

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  • Kristin Fritsch

    Thanks Keith for your reply! It's a good workaround, but I would like to have this behavior with just a regular click.

    I also talked to the support team and they told me the functionality is currently not possible with the way Zendesk works.

    Thanks for your help!

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  • Rhonda Morgenstern

    I would like to see this feature as well. Is there any plan for this?

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