White label and personalized URL on the Help Center

4 Commentaires

  • Graeme Carmichael
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    It sounds like you are looking for:

    • Host Mapping and
    • Help Centre Custom Branding

    These features are available on the Team plan and above.

    Check out the plan features here.

    Hope that helps.



  • Alexandra Cronel
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    Yes, it does,

    Thank you very much Graeme. 

  • Marylou Scott-Smith
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    I'm on Enterprise and am looking for more information on how to do these customizations, but searching the knowledgebase isn't giving me the info i need.  Can you point me in the right direction?

  • Jessie Schutz
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    Hi Marylou!

    You can find the information on customizing your Help Center URL here: Changing the address of your support website on Zendesk (host mapping).

    As far as removing the Zendesk logo from the lower right corner of your Help Center, that's super easy. Just click General in the black bar at the top of your Help Center, then Customize Design. On the left sidebar, scroll down to the bottom and uncheck the box under Powered by Zendesk logo, and click Publish changes.


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