CTI in our telephony system, use window.open() to pop-up to zendesk ticket page after agent received a call because Zendesk does not allow iframe to Zendesk.
But even we specified a window name in window.open(), Zendesk would always popup in new tab for each call. So we've got a lot of tab of Zendesk in browser.
Any suggestion to solve this problem?
How CTI can popup to Zendesk in same tab for every calls?
Thank you very much.
Cette publication n’accepte pas de commentaire.