Social login for Chat is now available in the Web Widget with the Integrated Chat experience EAP.
Now when you have allowed social login in your Chat settings, your visitors will be able to login through either Facebook or Google+ and pre-populate their details and display their profile image on the pre-chat form. It will also display their profile image in a live chat.
You can learn more about enabling this feature and other ways of collecting user information here.
Admin Experience: Chat admin
End-user Experience: Login with Facebook
End-user Experience: Pre-chat form
Agent Experience: Chat interface
End-user Experience: Live Chat
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